NetAsset Add-On module
Asset maintenance
for NetSuite
If your team is still relying on spreadsheets to manage asset maintenance, you already know how easy it is for scheduled services to slip through the cracks.
The Maintenance module is an add-on to NetAsset that automates maintenance tracking for your fixed assets directly inside NetSuite. Schedule recurring or one-time maintenance cases on a time or usage basis, create ad hoc service requests, and monitor the operational status of every asset, all without leaving NetSuite.
Common asset maintenance challenges
As your asset portfolio grows, keeping track of inspections, service intervals, and equipment health gets harder to manage manually. Standard NetSuite tools were not built for this, and the workarounds that most teams rely on create real risk. These challenges surface in several ways.
The benefits of NetAsset's
Maintenance module
The Maintenance module extends what your team already knows and uses in NetAsset. There is no new interface to learn, no data leaving NetSuite, and no third-party tools to manage. It simply adds the asset maintenance capabilities your operations team has been asking for.
Automated scheduling
Create maintenance cases automatically based on a time cadence (every six months, at the five-year mark) or a usage threshold (every 5,000 miles, at 15,000 total hours). Set it once and let the system handle the rest, whether it is a recurring interval or a one-time milestone.
Ad hoc case creation
Need to log an unplanned repair or schedule a one-off inspection? Create a maintenance case directly from the asset record with a single click. Select the appropriate case template, and the system generates the record with the right fields and structure already in place.
Customizable templates
Build case templates for different maintenance types, such as oil changes, engine inspections, or annual cleanings. Each template can include its own set of fields, checklists, and layouts so your team captures exactly the information they need for each service type.
Operational status tracking
Add a maintenance status field to your asset records that reflects the real-world condition of each asset: in service, in repair, out of commission, or any custom status your team defines. This status can auto-update based on the status of associated maintenance cases, giving you a live view of asset availability.
Native notifications
Set up email alerts, saved search dashboards, and notification workflows so the right people know when maintenance is due. Whether you want a weekly digest of all open cases or an instant alert when a new case is created, NetSuite's native notification tools have you covered.
Flexible field setup
Because each maintenance case is a fully customizable NetSuite record, your team can add, remove, and rearrange fields to match your workflows. Capture mileage for vehicles, operating hours for equipment, or inspection notes for real estate, all within the same framework.
Explore the Maintenance module
See how Netgain's asset maintenance software works inside the NetSuite environment you already use every day. Walk through scheduling, case creation, and status tracking at your own pace.
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Why choose Maintenance
Explore the features of Netgain's asset maintenance software
Time-based case auto-creation
Define recurring time intervals (e.g., monthly, quarterly, annually) or one-time milestones (at the five-year mark) to automatically generate maintenance case records. The system creates cases on schedule so your team never has to remember when the next service is due.
Usage-based case auto-creation
Trigger maintenance cases when an asset hits a usage threshold, such as every 5,000 miles or at a lifetime total of 15,000 operating hours. Usage data can be uploaded manually or via CSV import. NetSuite’s open API can also be configured to populate usage records from third party software.
Native NetSuite case records
Maintenance records are built on NetSuite's native case record type, which means you get statuses, assignees, and communication workflows out of the box. There is no custom workaround or bolt-on tool involved; it is the same CRM-style case infrastructure that NetSuite already provides, repurposed for asset maintenance.
Case templates for every service type
Create templates for distinct maintenance activities (e.g., oil changes, engine checks, annual inspections) with tailored fields and layouts for each. When a case is created, either automatically or ad hoc, the template ensures the right information is captured every time.
Asset maintenance status field
A dedicated, customizable status field on the asset record tracks operational condition separately from accounting status. Define your own status values (e.g., in service, in repair, awaiting parts) and configure them to update automatically as maintenance cases change status.
Notification and dashboard integration
Leverage NetSuite's saved searches, dashboard portlets, and email workflows to surface maintenance activity. Build views that show all overdue cases, all assets currently in repair, or upcoming maintenance by week, and push alerts to the team members who need to act.
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Current State
960
hours Spent per year
$453,200
dollars SPENT per year
180% ROI
$10,080
saved per period
$125,960
annualized savings
288
hours saved per year
180%
netclose roi
Your team can save 288 hours with Netgain. Unlock your detailed report below.
Simplify asset maintenance
Replace manual spreadsheets and scattered reminders with asset maintenance software built natively on the NetSuite platform. The Maintenance module gives your team the visibility and consistency they need to stay ahead of service deadlines.
NetAsset resources
Asset maintenance software FAQs
The Maintenance module is asset maintenance software built as a paid add-on to NetAsset. It automates maintenance tracking for your fixed assets inside NetSuite using native case records to create, schedule, and manage asset maintenance activities directly from the asset record, with statuses, assignees, communication workflows, and customizable fields.
Yes. NetAsset includes a free native maintenance record that provides a basic child record on the asset with pre-created fields you can customize. However, the free version has no automation. The paid Maintenance add-on adds scheduled case creation, templates, and auto-updating asset status.
The Maintenance add-on is priced based on the number of assets in your NetSuite environment. Contact our sales team for a quote tailored to your asset portfolio.
You can configure asset maintenance cases to be created automatically on a time-based schedule (every six months, at the five-year mark) or on a usage-based schedule (every 5,000 miles, at a lifetime threshold). Cases can be set as recurring intervals or one-time events.
The Maintenance module does not currently support GL-impacting transactions. There is no automated way to expense inventory associated with a maintenance case. The module is focused on tracking and scheduling asset maintenance activities, not on financial transactions related to those activities.
If your operational team needs to create, update, or manage maintenance case records, they will need access to NetSuite in some capacity. You can configure email notifications so team members receive alerts without logging in, but they would not be able to modify records without a NetSuite login.
No. The Maintenance module is designed for asset maintenance tracking and scheduling, not full field service management. It does not include operator tracking, barcoding, RFID tagging, or dispatching. For field service management needs, NetSuite offers a separate native solution.
The Maintenance module does not set up API integrations, but it is fully compatible with NetSuite's open API. You or a partner can configure an integration to populate usage records that then trigger maintenance cases automatically.
When evaluating asset maintenance software for NetSuite, look for a tool that is built natively on the platform, automates case creation on a schedule, and integrates directly with your asset records. Netgain's Maintenance module meets all of these criteria as a NetSuite-native SuiteApp that extends NetAsset with automated, template-driven asset maintenance, giving accounting and operations teams a single source of truth without adding third-party tools.
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