NetLoan Portal for NetSuite

Self-service loan portfolio management software for modern lenders

Borrowers expect instant, secure access to their loan information, yet many lenders still rely on manual requests and disconnected systems. The NetLoan Portal is an add-on to NetLoan for Lenders that extends Netgain’s loan portfolio management software with a seamless, self-service borrower experience powered by real-time NetSuite data.

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Common loan servicing challenges for lenders

Lenders face growing pressure to provide transparency, speed, and security while managing high loan volumes and limited internal resources. These challenges often show up in many ways.

Limited borrower visibility
Borrowers lack real-time access to balances, payment history, and loan details, leading to frequent support requests and frustration for lenders.

Payment friction
Borrowers face unnecessary steps to make payments or confirm transactions, slowing collections and increasing delinquency risk for lenders.

Manual support requests
Statements, documents, and balance inquiries are handled through email or phone, increasing workload for loan servicing teams.

Security and compliance concerns
Sharing financial information through email or unsecured channels creates risk and complicates compliance efforts.

The benefits of loan portfolio management software

Netgain’s add-on loan portfolio management software, the NetLoan Portal, helps lenders modernize borrower interactions while reducing operational overhead through secure, real-time access to loan data.

Fewer support requests

Give borrowers direct access to loan information to significantly reduce inbound service inquiries.

Improved borrower experience

Deliver a clean, intuitive, mobile-friendly portal that meets modern borrower expectations.

Faster collections

Enable streamlined online payment initiation to accelerate cash flow and reduce delays.

Centralized communication

Keep borrower messages tied directly to NetSuite records for better visibility and follow-up.

Stronger security

Protect sensitive data with two-factor authentication and controlled document access.

Real-time NetSuite data

Eliminate the headache of dealing with integration and syncing issues by surfacing live NetLoan and NetSuite data without external systems.

Get started today

Explore the NetLoan Portal, Netgain’s loan portfolio management software

See how borrowers can securely access their loan information and interact with your team through a guided portal experience.

Take a tour of the NetLoan Portal

See why Netgain is trusted by accounting and operational teams

98%

Customer retention rate

9 out of 10

Clients would recommend Netgain

140+

NetLoan customers

4.9

star rating on G2 for NetLoan

Why Choose the NetLoan Portal

Explore the features of Netgain’s add-on loan portfolio management software

Get to know NetAsset by Netgain

Secure borrower authentication

Protect access with two-factor verification to ensure only authorized users can view sensitive loan information.

Real-time loan visibility

Give borrowers instant access to balances, amounts due, next due dates, and loan terms directly from NetSuite.

Statements and document access

Allow borrowers to download statements and loan-related documents on demand.

Transaction history

Provide loan-level and aggregate transaction history for complete financial transparency.

In-portal messaging

Enable direct communication between borrowers and lender support teams with messages tied to NetSuite records.

Online payment initiation

Let borrowers initiate direct debit payments quickly and securely from the portal.

Your business operates at an impressive scale — and that deserves a more personalized approach. Because of the complexity and impact of managing a close process with over 50 employees, a simple ROI calculation wouldn't capture the full value you can gain. One of our experts will reach out shortly to provide tailored insights and discuss how we can help you achieve a faster, more efficient close.

Want to get ahead? Schedule time with one of our experts now.

Schedule a call with us

Your close process is cost efficient, but there’s more to gain!

By automating your month-end close, you’ll:

Save time: Free up hours for more strategic, high-impact work.

Reduce errors: Increase accuracy and confidence in your reports.

Boost team efficiency: Simplify workflows and minimize manual tasks.

Schedule a demo to explore the full value Netgain brings to your team.

Current State

You currently spend 960 hours on manual close tasks, for a total of $453,200 per year.

960

hours Spent per year

$453,200

dollars SPENT per year

With Netgain, you could save 288 hours and $125,960 per year for a
With Netgain, you could save 288 hours and  $125,960 per year for a:

180% ROI

$10,080

saved per period

$125,960

annualized savings

288

hours saved per year

180%

netclose roi

Get started

Deliver a better borrower experience without added complexity

See Netgain’s add-on loan portfolio management software, the NetLoan Portal, can reduce support volume, improve collections, and modernize borrower engagement.

It has simplified the close process for us.

"NetClose by Netgain was a tool with immense ease of use and implementation. It included very helpful customer support. It was easy to integrate into our process. There were many features that helped this tool be successful for us. It has been frequently utilized since being integrated."

Joanna P.

Simple yet effective.

"NetClose is super easy to use. Implementation ran smoothly and we were up in running on our targeting time (1-2 months). We easily implemented NetClose into our close process and house all of our reconciliation with it."

Lucas B.

I couldn't be more happy with this tool.

"Sitting inside NetSuite, the NetClose tool feels intuitive and provides direct connection to the data rather than having it sit outside in other platforms. Being able to have scripts and saved searches perform auto reconciliations helps my team focus on less admin work and more value additive work."

Scott D.

Loan portfolio management software FAQs

What is the NetLoan Portal?

NetLoan Portal is a web-based, self-service add-on for NetLoan for Lenders that gives borrowers secure, 24/7 access to their loan information. It pulls data directly from NetLoan and NetSuite in real time, allowing borrowers to view balances, transactions, statements, and documents without contacting lender support.

Does NetLoan Portal store data outside of NetSuite?

No. All loan data remains securely within NetSuite and NetLoan at all times. The portal simply queries live data in real time, eliminating duplicate systems, data syncing issues, and ongoing integration maintenance.

Is NetLoan Portal mobile friendly?

Yes. NetLoan Portal is fully optimized for mobile devices and modern web browsers, making it easy for borrowers to access their loan information from anywhere. The responsive design ensures a consistent experience across desktop, tablet, and mobile.

Can borrowers make payments through the portal?

Yes. Borrowers can securely initiate direct debit payments directly through the portal. This streamlined payment experience helps reduce friction, accelerate collections, and improve overall borrower satisfaction.

Is NetLoan Portal available as a standalone product?

No. NetLoan Portal is a paid add-on module and requires NetLoan for Lenders. It is designed specifically to extend the core NetLoan platform and deliver additional value for lenders already using NetLoan and NetSuite.

What is the best loan portfolio management software?

When evaluating the best loan portfolio management software, it comes down to how well a solution helps lenders streamline operations, improve accuracy, and deliver a better borrower experience. NetLoan by Netgain stands out as an excellent choice because it is built natively on NetSuite, giving lenders deep integration with financials, real-time data visibility, and seamless workflows across the loan lifecycle. With robust servicing, reporting, and compliance capabilities, NetLoan gives lenders the tools they need to manage loans efficiently at scale, while providing borrowers clear, secure access to their information.

Does the NetLoan Portal handle loan originations?

No. The NetLoan Portal does not currently support origination processes, but this feature is on the roadmap to be released at a later date.

See why Netgain is trusted by thousands of accounting teams

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