SuperSync
SuperSync Integration: NetSuite with Narvar
Deliver better post-purchase experiences with accurate shipping and returns data. SuperSync connects Narvar and NetSuite to help you manage order tracking and customer communication in real time.
What is a NetSuite–Narvar integration?
A Narvar–NetSuite integration bridges your ERP with your post-purchase experience platform. SuperSync connects logistics and customer service data across platforms, so your operations team and your customers get accurate updates throughout the fulfillment journey. With a single integration, your team can reduce support tickets, improve customer satisfaction, and work from one source of truth.
Improve shipping visibility and customer satisfaction
Narvar helps businesses manage tracking, delivery notifications, and returns. SuperSync ensures that all of this data makes its way back to NetSuite for full operational visibility.
Integration Capabilities
Sync shipping statuses between NetSuite and Narvar to reduce delivery uncertainty for your customers.
Maintain clear records of return requests and statuses by bringing Narvar data into NetSuite.
Trigger emails and updates from Narvar using accurate order and shipping information stored in NetSuite.
With more accurate and visible tracking information, customers are less likely to call for updates.
Bring data into NetSuite to support better reporting on shipping performance and return trends.
Flexible setup, focused support
SuperSync lets you define the flows you need, configure data mappings, and monitor sync health from a central dashboard. With guided onboarding and post-launch support, your team stays in control.
Standard Narvar–NetSuite flows SuperSync supports
SuperSync supports the critical workflows that power post-purchase communication and tracking between Narvar and NetSuite.
Flows missing
(Flow definitions are in development. Contact us to learn more about current capabilities or to prioritize a specific sync flow for your use case.)
Why choose SuperSync for Narvar–NetSuite integration?
Post-purchase operations are one of the most overlooked aspects of the customer journey—but they can be one of the most valuable.
SuperSync gives your team the tools to keep delivery updates accurate, returns data organized, and operations aligned across platforms.
Improve customer trust
Send tracking updates that reflect real-time data from NetSuite’s fulfillment engine.
Eliminate manual updates
Avoid toggling between systems to answer customer questions or update return records.
Consolidate operational data
View return trends and delivery performance in NetSuite alongside your other business metrics.
Built for teams that scale
SuperSync can adapt to increasing order volumes and new workflows as your business grows.
Grapeworks sped up customer support processes and boosted productivity with SuperSync
"One of the easiest integrations I have worked with, quick & simple set up, great support staff throughout the process, and very easy to use for the end users. With more information now available in NetSuite, any team member stepping in to assist with a customer query, sale or support case, can do so easily without delays. This has obvious time & productivity savings but more importantly allows for a much better customer experience.”
Damian Roberts
Operations Manager
Improve post-purchase experiences with SuperSync
Whether you're focused on delivery tracking, return logistics, or branded updates, SuperSync helps you power it all by keeping NetSuite and Narvar connected. Let your support, operations, and finance teams work from a single source of data—accurate and in real time.
Improve post-purchase experiences with SuperSync
Whether you're focused on delivery tracking, return logistics, or branded updates, SuperSync helps you power it all by keeping NetSuite and Narvar connected. Let your support, operations, and finance teams work from a single source of data—accurate and in real time.
NetSuite-Shopify integration FAQs
Yes. SuperSync provides an integration solution to connect NetSuite and Narvar, enabling the flow of shipping, tracking, and return data between the two platforms.
Common flows include shipping statuses, return events, customer notifications, and fulfillment updates. Exact flows vary by implementation. Please contact us for a current list of supported workflows.
- Fewer support requests from customers
- More accurate delivery tracking
- Clearer returns data for operations and finance
- Improved post-purchase experience
