SuperSync

MailSync integration: NetSuite with Outlook Mail

Unlock the full potential of your business communications with our seamless MailSync and NetSuite integration.

This backend integration ensures every email is automatically captured and synced into NetSuite according to custom rules and logic—providing a consistent, reliable system of record without relying on manual entry.

Connect MailSync with NetSuite

What is a MailSync - NetSuite integration?

A MailSync–NetSuite integration connects email inboxes directly with NetSuite, automatically logging communications without requiring user action.

SuperSync MailSync runs in the background, applying predefined rules to determine how emails from each enrolled address should be treated. Messages can be routed to the correct customer, contact, opportunity, or case in NetSuite—ensuring accuracy, consistency, and real-time visibility across your organization.

NetSuite-MailSync SuperSync integration benefits

Eliminate the need for users to manually log emails. Let MailSync automatically and intelligently handle it instead.

MailSync runs in the background, capturing communications without requiring Outlook add-ons or user action.

Ensure all emails are automatically logged against the correct NetSuite records for a full engagement view.

Enable users to work entirely from Outlook while keeping NetSuite updated in the background.

Automatically associate emails with the right customer, contact, opportunity, or case.

Control how messages are logged based on your business requirements, with predictable results every time.

Handle thousands of email syncs daily across teams without performance issues.

Integrating NetSuite with Outlook Mail is easy with SuperSync

Once configured, MailSync works continuously in the background. You set the rules once — and from then on, your email-to-NetSuite workflows run automatically, with no need for daily user action.

mailsync for outlook and netsuite

Access an easy, powerful MailSync-to-NetSuite integration with SuperSync

SuperSync MailSync stands out as the premier backend integration for email and NetSuite because it’s built by NetSuite experts. Unlike generic connectors, MailSync is specifically designed to enforce business rules, handle high-volume accounts, and provide reliable automation at scale.

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Automated backend sync

Capture every email without requiring users to log in or click buttons.

Learn from NetSuite industry experts

Get your integration live quickly with help from the SuperSync team — no third parties required.

Improve team collaboration

Ensure sales, support, and executives always see the full picture of customer communications.

Get accurate, live communication data

Consolidate emails and NetSuite records into one reliable system for decision-making.

Grapeworks sped up customer support processes and boosted productivity with SuperSync

"One of the easiest integrations I have worked with, quick & simple set up, great support staff throughout the process, and very easy to use for the end users. With more information now available in NetSuite, any team member stepping in to assist with a customer query, sale or support case, can do so easily without delays. This has obvious time & productivity savings but more importantly allows for a much better customer experience.”

Damian Roberts

Operations Manager

Connect NetSuite and Outlook Mail easily with MailSync

Join the growing number of businesses that trust SuperSync MailSync to handle thousands of daily email syncs into NetSuite. Our robust, scalable solution ensures your communications are always accurate — even during peak volumes.

mailsync integration for NetSuite

Connect NetSuite and Outlook Mail easily with MailSync

Join the growing number of businesses that trust SuperSync MailSync to handle thousands of daily email syncs into NetSuite. Our robust, scalable solution ensures your communications are always accurate — even during peak volumes.

mailsync integration for NetSuite

NetSuite-Shopify integration FAQs

Can NetSuite integrate Outlook Mail with MailSync?

Yes, NetSuite integrates seamlessly with Outlook Mail with SuperSync MailSync. This backend solution automatically captures emails and logs them to the correct NetSuite records.

How does SuperSync MailSync match emails to records?

SuperSync uses advanced logic to automatically link emails with the correct customer, contact, opportunity, or case in NetSuite. Custom matching rules can also be configured to fit your workflows.

What’s the difference between SuperSync MailSync and Email for Outlook?

Both solutions sync emails into NetSuite, but they serve different needs:

  • MailSync: A backend integration that runs automatically, applying rules for each enrolled address. Perfect for shared or high-volume inboxes like sales@ or support@.
  • SuperSync Email for Outlook (SSEO): A user-facing add-in for Outlook. Users choose which emails to sync or set personal rules —i deal for teams who want control inside Outlook.

In short: MailSync delivers backend automation, while SSEO provides user-level control. Many businesses use both together.

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