1. OVERVIEW

This Standard Scope of Services outlines the professional services (“Professional Services”) that Netgain Solutions, Inc. (“Netgain”) will provide to the Customer (“You”). It is governed by the applicable agreement (“PS Terms”) between the Parties. If there is any conflict between this Standard Scope of Services and the PS Terms, this document will take precedence for its subject matter.

Upon execution, this Standard Scope of Services becomes part of the PS Terms. Modifications or amendments must be agreed upon in writing by both Parties.

2. SCOPE OF SERVICES

2.1 Cross-Validation Rules Implementation Assumptions and Exclusions:  

Netgain will perform services in one sandbox and one production environment. Additional environments require inclusion in this document or a Change Order.

Netgain will provide up to 2 hours of training, which can be recorded upon request. Additional training sessions require a Change Order.

Netgain will not require access to the Customer's environment, as system configuration and template upload is completed by the Customer, unless otherwise desired by client and stated in this Statement of Work.

2.2 Cross-Validation Rules Implementation Activities

The following activities will be performed when a standard implementation for Cross- Validation Rules is purchased. The primary responsibility for each activity will reside with Customer, Netgain, or both, as outlined in the Scope of Services below, unless separately indicated within the quote.